Customer Service

MU provides a wide range of services to facilitate and assist customer work in the building process. It aims to ensure customer satisfaction in using MU products

Pull Test

MU provides tensile tests for customers at the project site as per customer demand. The tensile test on this ceramic illustrates the strength of the grip. The test can be done at 7, 14 or 28 days after installation

Field Supervision

MU also provides field supervision services for the use of MU products. This service aims to ensure that the product application is done correctly

Technical Consultation

Technical consulting services are provided to make it easier for customers to find answers to technical issues such as product specifications, application methods, proper product selection

Research and Development

MU research and development services include laboratory analysis of sample composition at the project site for product complaints and product performance analysis